What Information Do We Collect?
We collect information from you when you subscribe to our newsletter, fill out a form, or submit property information. This may include:
- Name, email address, mailing address, phone number, and payment information
- Information about your computer, including IP address, operating system, and browser type (via Google Analytics)
Learn more about how Google collects and processes data here: Google’s Privacy & Terms
We may also collect usage data about how you interact with our website and services to improve user experience.
Smithton Group may transfer information about you if it is acquired by or merged with another company. In such an event, you will be notified before information becomes subject to a different privacy policy.
What Do We Use Your Information For?
We use your information for purposes including but not limited to:
- Providing and improving our services
- Processing transactions
- Responding to inquiries
- Sending promotional materials (with your consent)
- Enhancing user experience through analytics and cookies
We will not sell, exchange, transfer, or give your information to any third party without your consent, except as necessary to deliver services you requested.
Data Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except:
- Trusted third parties who help us operate our website, business, or provide services (under strict confidentiality agreements)
- Legal or regulatory obligations
- Aggregators and providers of SMS/Text Message services
A2P Messaging Compliance
In compliance with A2P 10DLC regulations:
- Opt-In Consent: By providing your phone number, you consent to receive text messages from Smithton Group.
- Opt-Out: Reply “STOP” to unsubscribe. You’ll receive a confirmation and no further messages unless you opt in again.
- HELP: For support, reply “HELP” or contact us directly at admin@smithtongroup.com.
- Message Frequency & Rates: Message frequency may vary. Standard messaging and data rates apply. Contact your mobile provider for plan details.
Text messaging opt-in data and consent will not be shared with third parties, except aggregators and platform providers.
How Do We Protect Your Information?
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Cookies
Our site uses cookies and similar tracking technologies for analytics and remarketing purposes. Cookies help us tailor and improve your experience.
Smithton Group may use third-party vendor tracking cookies, such as the Google Ads and Facebook Pixel, to serve ads based on past site visits.
To learn more about how Google uses cookies in advertising, visit: Google Ads Policies
Remarketing
We use services like Google AdWords to advertise on third-party websites to previous visitors of our site. These services may use cookies to show ads based on prior visits. Any data collected will be used in accordance with our and Google’s privacy policies.
More about how Google Ads remarketing works: Google AdWords Remarketing
Third-Party Services
Some services (e.g., payment processors) may have their own privacy policies. When you engage with such services, your data may be processed in accordance with their terms and applicable laws in their jurisdictions (e.g., the USA Patriot Act).
Once you leave our website or are redirected to a third-party site or app, our Privacy Policy no longer applies.
Third-Party Links
Our website may include links to external sites. We are not responsible for the content or privacy practices of these third parties, but we welcome feedback regarding them.
Your Rights
You have the right to access, correct, or delete your personal information. To make a request, please contact us.
California Online Privacy Protection Act Compliance
We comply with the California Online Privacy Protection Act and will not distribute your personal information without your consent.
Children’s Online Privacy Protection Act Compliance
We do not collect data from anyone under 13 years of age. Our website and services are intended for users aged 13 and older.
Personal, Financial, and Property Information
As a real estate services firm, we may collect personal and property-related information to help evaluate and solve real estate situations. This data is used solely for business purposes and is not shared externally except where necessary to assist you.
Online Privacy Policy Only
This policy applies only to information collected through our website and not offline.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page.
Contacting Us
If you have any questions, reach out to us at:
Smithton Group
Visit our Contact Page for more options.